Tuesday 28 February 2012

3 Skills Every 21st Century Manager Needs - Harvard Business Review

I read an interesting article recently in the Harvard Business Review * which suggested 21st Century Managers needed three key skills:
1 - Code Switching Between Cultures: the ability to work effectively with foreign colleagues.
The challenges the article discusses led me to ask whether or not we are maximising the opportunities our international student body offers to prepare our graduates for working with international colleagues. Given that so few UK firms are British owned, it is likely many of our graduates will face the management challenges and behaviour conflicts working with different cultures will present.
2 - Wielding Digital Influence: how the effective use of online networks will be crucial to success.
The article provides different examples of how online networks can help and support managers and organisations, and given that these networks are clearly here to stay and usage likely to expand, what are we doing on our HE programmes to help our students develop, understand and utilise social media and digital networks? Employers are telling us they are using social networks to recruit graduates; therefore without an effective digital presence, our undergraduates and graduates will certainly miss out on opportunities in the graduate labour market, and in future, be disadvantaged as managers if they aren't equipped to fully utilise the benefits afforded by effective networking.
3 - Dividing Attention Deliberately: this piece embraces the multi-tasking potential the digital age presents us with, and explores its advantages, suggesting that: "In the future, continuous partial attention will perhaps be seen not as a problem but as a critical new skill. And maybe we won't call it multitasking-we'll call it multi-inspiring." So perhaps when we look up and see a lecture hall of tweeters we shouldn't get so disheartened, but embrace the skills they are developing!

*Source: Harvard Business Review: Jan/Feb 2012, Vol.90 Issue 1/2, p139-143, 5p
Molinsky, A, Davenport, T, Iyer, B, Davidson, C, 3 Skills every 21st Century Manager Needs
http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=69949242&site=ehost-live

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